Keep it in the family. My sister has used their services; she highly recommended them. They did not disappoint.
As a business etiquette consultant, I teach customer service, so I'm always aware of phone manners, courtesy, and communication.
When I called, Myra, answered the phone. Her tone of voice was so welcoming and cheerful. She listened and understood the urgency my 93-year-old father had to address the leaky sink. I didn't feel like just "another call". Thank you, Myra!
And then, David and Ozzy showed up. It is so nice to see people who enjoy their profession and have a happy disposition. They both seem to complement each other, exchanging thoughts and solutions, with enthusiasm. It was a pleasure to watch them solve the problem. They were quick, neat, funny, and kind, and patient with my father's chit-chat.
I already told a neighbor about them. Thanks, Myra, David, and Ozzy!